Customer Service

To start a new subscription, click HERE.

DIGITAL AND E-EDITION FAQs

I already subscribe to the newspaper. How do I read the website? Access to the website is included with your print subscription. If you have not already, activate your account for access to the website HERE. Your email address and the password you set will be your login for the website.
Your website used to be free, why is there a charge for online subscriptions? The Tonganoxie Mirror is proud to have offered all of our content online for free for many years. However, the media business has changed significantly during that time, especially advertising. The Mirror's business must also change in order to ensure that local community journalism endures.
How do I update my account information? Email subs@ljworld.com or call 785-843-1000 with your updated info. Be sure to provide enough information for the customer service rep to find your existing account.

PRINT NEWSPAPER FAQs

My paper was not delivered. What can I do? Please call our Customer Service Department at 785-832-7199 or email subs@ljworld.com.
How do I stop delivery when I go out of town? Please call our Customer Service Department at 785-832-7199 or email subs@ljworld.com.
How can I send a message to my carrier? You can send a message to your carrier by emailing subs@ljworld.com. Please include your full address and name.
How can I make a payment? To place a payment with a debit or credit card over the phone, call 785-843-1000 during regular business hours. Checks can be mailed to PO Box 888 Lawrence, KS 66044. To set up hassle free auto payment on your account using a credit card, debit card or checking account, call 785-843-1000 and ask to be set up on EZ-Pay.
How do I order previously published issues of the Tonganoxie Mirror? Please email subs@ljworld.com.
How can I cancel my subscription? Contact customer service at 785-843-1000.

Contact Us

By postal mail: P.O Box 888 Lawrence, Kansas 66044
By telephone: (785) 843-1000 (800) 578-8748