Archive for Wednesday, March 3, 2004

Letter to the editor: Concerns about service

March 3, 2004

Concerns over service,

To the editor:

Here it is, Monday the 17th of February at 5:50 p.m. and the mail still has not arrived.

I began to notice the delivery times getting longer around November of last year, but figured this may have something to do with Christmas approaching. As Christmas did approach, the delivery times then became longer and longer.

After the New Year, I figured the late deliveries would cease, but that is not the case. In fact, they have become even later. I contacted the local post office and was advised that from time to time they have substitute carriers that are not familiar with the route. This is understandable. Although, it appears that these carriers have still not learned their route. The Post Office also advised that more and more houses have been built, thus there are more customers than before.

I asked if they were going to put on an additional carrier, but received no response. Everyone knows that anymore it is just not safe to leave your mail in the mailbox unattended for any length of time. Well, this morning I had a card to be mailed and placed it in the mailbox around 7:30 a.m. Well, here it is, 5:50 p.m. and the card is still in the mailbox awaiting pickup. The regular carrier is attentive and aware of the problem. This in no way reflects on him.

The Post Office must realize that I cannot be the only person who has noticed the poor delivery time, but apparently they don't care. Well, since this has not improved, rather become poorer as time goes on, I have decided to start the majority of my banking via the Internet. The Post Office is well aware that in my doing this, they are losing money. I told the Post Office that would be my intention if the service does not improve.

Thus since my making a complaint about the poor delivery time and nothing being done about it, I will initiate Internet banking immediately. Maybe other residents will join me.

The mail arrived at 6:15 p.m.

Robert W. Smith,
Tonganoxie.

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