Sunflower Broadband names general manager
Rod Kutemeier has been named general manager of Sunflower Broadband.
Kutemeier succeeds Patrick Knorr in the role. Knorr became chief operating officer of Sunflower Broadband’s parent company, The World Company, in January 2008.
Knorr described Kutemeier as uniquely positioned to oversee Sunflower’s television, Internet and telephony enterprise.
“Rod brings big company experience combined with the small company values that he has honed over his three years at Sunflower. He has the ability and background to keep Sunflower customer-focused and on the cutting edge of the industry,” Knorr said.
Kutemeier formerly served as director of customer support and marketing for Sunflower Broadband. He first joined the company in 2005 as customer service manager.
Kutemeier believes customer loyalty will depend more on a company’s character and the quality of its employees rather than product features.
“Sunflower is a leader in the industry for having the best products and technology. We will continue that leadership as we roll out new ways to communicate with customers and give them the attention they want when they want it,” Kutemeier said.
Prior to his career at Sunflower Broadband, Kutemeier served as a director of call center operations for Comcast’s Southeast Michigan and Detroit region with responsibility for a subscriber base of more than 1.3 million.
Kutemeier’s telecommunications career first began in 1992 in call center and operations management for Sprint.
He holds a bachelor’s in journalism from Arizona State University in Tempe, Ariz.
Sunflower Broadband is an independent multiservice operator that provides digital cable television, high-speed cable modem Internet access, and local and long-distance telephone services to communities in northeast Kansas. Named Independent Cable Operator of the year in 2003, Sunflower Broadband was one of the first cable companies to give customers a 100 percent all-digital channel lineup.
Sunflower Broadband operates its own local news and information channel with local news broadcasts and award-winning locally originated programming. Its reporting team is part of a converged news partnership with the Lawrence Journal-World’s print and online news operations.
Sunflower Broadband and the Lawrence Journal-World are divisions of The World Company, a news and media communications company headquartered in Lawrence. The Mirror is also owned by the World Company.